If you get the message that the connection with the remote control was lost, this may happen due to several reasons:
The batteries on your remote may be running low
Here's how to check Wiral Remote battery status.
To check the battery status of Wiral LITE, press and hold the play/pause button for 2 seconds.
The status will be displayed in the LED below.
Your remote may be out of range
Remember to keep the remote within 150 meters / 500 feet of the unit and your phone.