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Will my order be subject to customs fee?

  • Updated

 VAT not included 

Taxes, VAT and/or duties are not included in the price and may be added in accordance with your local regulations.

Paying duties, VAT or taxes can seem unexpected and therefore frustrating. This is however something that is mandatory when buying anything. Your government can negotiate free trade agreements with any country. It's sometimes hidden in your purchase price, so you pay it but you might not realize that is what you are paying for.

 

 Where do you ship from?  

Wiral LITE is shipped directly from our warehouse in Hong Kong, as we manufacture our products in China.

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 I live in Europe 

 

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Europe: VAT (Value Added Tax) is not included in your purchase, and your government requires you to pay VAT on arrival.

With an estimated average VAT of 21% in Europe, but this varies from country to country. The payment will be handled and collected by DHL Express. We recommend that you check the local regulations in your country if you are uncertain what applies for your purchase. 

You can read DHLs guide to duties and taxes here.

 

 I live in the US 

USA.png USA: Even though VAT is not included in your purchase, you will not need to pay VAT on arrival, and you should expect no additional charges upon delivery.  

The limit for VAT in the US is higher than inside the EU and will only apply if your the value of your purchase exceeds this 800 USD. 

 

See our Terms & Conditions for more information.