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  2. Frequently Asked Questions

Frequently Asked Questions

Wiral LITE App

  • Does my phone need to be close to the Wiral remote?
  • What is the range of the remote control?
  • Does the Wiral remote have to be on while using the Wiral LITE app?

The Basics

  • When will I get my order?
  • How do I set it up and how long does it take?
  • How long is the line?
  • Can I use my camera with Wiral LITE?
  • What's in the box?

Features & Technical Specifications

  • How can I order an extra battery?
  • Can I use my camera with Wiral LITE?
  • What's in the box?
  • How long is the line?
  • What's the weight and dimensions?
  • Can it handle incline?
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Orders & Shipping

  • Where do you ship from?
  • Do you ship anywhere in the world?
  • What are the shipping costs?
  • What is your refund policy?
  • I have not received a confirmation email?

Tax & Payment

  • What forms of payment do you accept?
  • When will my credit card be charged?
  • Does the price include VAT and other taxes?
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