Frequently Asked Questions

Wiral LITE App

• Does my phone need to be close to the Wiral remote?
• What is the range of the remote control?
• Does the Wiral remote have to be on while using the Wiral LITE app?

The Basics

• When will I get my order?
• How do I set it up and how long does it take?
• How long is the line?
• Can I use my camera with Wiral LITE?
• What's in the box?

Features & Technical Specifications

• How can I order an extra battery?
• Can I use my camera with Wiral LITE?
• What's in the box?
• How long is the line?
• What's the weight and dimensions?
• Can it handle incline?

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Orders & Shipping

• Where do you ship from?
• Do you ship anywhere in the world?
• What are the shipping costs?
• What is your refund policy?
• I have not received a confirmation email?

Tax & Payment

• What forms of payment do you accept?
• When will my credit card be charged?
• Does the price include VAT and other taxes?